GET IN TOUCH
We Read Every Message.
Questions, feedback, custom order inquiries, or just a hello — we're here.
Choose How You'd Like to Reach Us
The fastest way to reach us. Usually answered within 2 hours during business hours.
Message UsOrder support
Orders, delivery, cancellations, returns, refunds, accounts, custom pieces, and privacy requests.
support@baftaan.pkMon – Sat, 10:00 AM – 8:00 PM (Pakistan Standard Time)
Send Us a Message
We'll reply within 24 hours — usually much sooner.
Have a problem with an order you placed? Open a support ticket
WHERE WE ARE
Lahore, Pakistan
Defence Phase 1, Lahore, Punjab, Pakistan
Baftaan is based in Lahore — Pakistan's city of art, culture, and craft. We ship nationwide across Pakistan.
We sell online and have no walk-in shop, but if you're in Lahore and want to see a piece in person before ordering, reach out on WhatsApp and we can arrange it.
Lahore, Pakistan
Shipping across Pakistan 🇵🇰